Frequently Asked Questions

General

What are medicinal mushrooms?

Medicinal mushrooms have been used for thousands of years in traditional Chinese medicine to help cure a variety of ailments. The most beneficial, researched properties of select mushroom species are primarily linked to beta-glucans and terpenoids. 

Beta-glucans are polysaccharides/fibers found in the cell walls of mushrooms. They help regulate the immune system. 

When we think of terpenoids, think of the aromatic compounds in lavender and/or hemp. Mushrooms have them, too. Different species, like reishi have significant research on triterpenes, and their potential health benefits.

At Cure, we believe in full transparency, which is why we test for all of these active compounds to assure you’re getting the best product available!

What is triple extraction?

Mushrooms need to go through an extraction process to make the beta-glucans and terpenoids bioavailable for humans, meaning we can absorb them. 

The issue is that mushrooms have a tough cell wall that we cannot break down.

Beta-glucans are water soluble, so in order to extract these compounds, we perform a hot water extraction. Think of tea, but on a MUCH larger scale!

Terpenoids are alcohol soluble, so in order to extract these compounds, we perform an alcohol extraction.

Together, it’s a double extraction, but our mushrooms are also fermented prior to the hot water and alcohol extraction to make these compounds more bioavailable. After all, you don’t want a product that has the goods, but you can’t benefit from them, right?? RIGHT!

You can see our full process here!

Do you test your products?

Yes! We not only do a standard safety test to confirm that the product is safe, but we test for active compounds like beta-glucans and terpenoids, to showcase how potent our products really are. Those that don’t are suspect…at least to us!

**You can view the lab tests directly on each product’s page!**

Where are your mushrooms grown?

We’re 100% United States! Grown, extracted, bottled…you name it, everything happens in the US!

We source our mushrooms from organic farms in the Pacific Northwest. Our tinctures are then extracted and formulated in California and are certified organic.

Our gummies use the same certified organic liquid extract as our tinctures (glycerites) and are then produced in Nevada.

How frequently should I take mushroom extracts?

Mushrooms are in growing demand, because they act like a multivitamin, but with unique benefits. We advocate for daily use. Many people take multiple extracts per day depending on their needs, whether it’s for cognitive health, energy, or to help manage stress. 

The most important thing is a routine!

What is “full spectrum”?

When it comes to mushroom extracts, we believe in the benefits of the whole fungi, including the fruiting body (the part of the mushroom you see) and the mycelium (the root system underneath). That’s what we mean by full spectrum.

However, unlike other companies that simply tout using both mycelium + fruiting body, we support our reasoning with lab tests to verify the potency and active compounds of the final product.

Product

Are your products organic?

Yes, our tinctures are 100% certified organic! Our gummies use the same liquid extracts as our glycerite tinctures.

Are your products vegan?

Yes, all our products are vegan!

Are your products gluten free?

Yes, our products are gluten free!

What’s the difference between alcohol vs alcohol removed?

Our tinctures go through hot water and alcohol extraction. If you’ve taken other herbal tinctures and tonics, there is a percentage of alcohol left in the liquid (typically 25-30%). There are a lot of benefits to having alcohol in your product (potency, to the body being able to absorb the extract better, to an extended shelf life). 

Alcohol tinctures are going to be more on the bitter side of things, mainly because of the alcohol, but also because medicinal mushrooms often have a bitter taste. You’re getting a potent product with no other additives, but if you desire a sweeter taste, choose our alcohol removed products!

Our alcohol removed products do exactly that. We remove the alcohol. The mushrooms are extracted in hot water and alcohol, and then the alcohol is evaporated and glycerine is used to stabilize. Glycerine has a sweet taste and syrupy consistency. 

It really comes down to personal preference! Whichever you choose, let us know. We’re dying to see what side wins, as typically it’s about 50/50, and it’s why we offer both options!

Are mushroom extracts safe for children?

Our products are designed for adult use. It’s best to consult your child's physician if you’re interested in giving them to your children. Advise them that we offer an alcohol-removed tincture as well!

Are mushrooms extracts safe for women pregnant or breastfeeding?

If you’re pregnant or breastfeeding, we recommend consulting with your doctor. There isn’t enough research on this subject for us to comment on it further.

Are there side effects of mushroom extracts?

Generally, mushroom extracts are regarded as safe, though they can cause allergic reactions if people have known allergies to them, or may have digestive side effects. It’s important to understand how you’re feeling and monitor your personal health. We rarely see adverse side effects, but there is always that chance.

Are there any reactions to medications?

If you’re taking medications for diabetes that assist with lowering blood sugar levels, or are taking a blood thinner, you will want to consult a physician.

In any case, it’s smart to tell you physician what you’re supplementing with, in case they know of any reactions it may have to current medications you’re taking.

What is the dose you recommend?

Our tinctures come with 30ml’s which is good for 30 servings, or about one months supply. Each serving has 933mg of mushroom extract.

When it comes to dosing, each person is different. For the most part, we recommend 1 full dropper, or 1ml, per day. Some people may opt for 1-2 depending on how they feel!

What is 10:1 extract?

Our mushrooms are 10:1 extracts, meaning that for every 10 pounds of mushrooms, we produce 1 pound of extract. This assures a high potency and it’s why our products test so well! That and our extraction process, of course!

Orders and Shipping

How do I use promo codes?

If you have a promo code, you can enter it right during checkout!

How long will it take to get my order?

Orders are processed in about 1 business day. From there, it typically takes 3-5 days for shipping, but it’s tough for us to control that time. Shipping delays have been more common, but your product should arrive within that time frame. If there is a delay, please check the tracking number you’re provided with.

Am I given a tracking number?

Yes, upon completion of your order, we will let you know that it’s been received, and when it has shipped, and will provide you with the carrier’s tracking number. You can contact them if you have any issues with getting your package.

How does the subscription work?

We value our loyal customers and offer a healthy 20% off on every order through the subscription plan and FREE shipping! 

We ship product out to you every 30 days so you don’t run out!

Free shipping offer?

We offer free shipping for subscriptions and for orders over $50!

Returns/Guarantee?

We offer a satisfaction guarantee for 30 days on new orders. If you have any concerns about your product, please email hello@curemushrooms.com to send your product back to us, in which a full refund will be given for 30 days on opened products. 

If you did not open your product, we will give you a 60 day refund policy to ship us back your unused and unopened product.

Other

Customer Service Contact?

You can email us at any time at hello@curemushrooms.com with any questions about products or concerns about your order. We’re here to help!

Wholesale Contact?

We are happy to offer wholesale prices to distributors. Please submit an email to hello@curemushrooms.com with subject line: “Wholesale Inquiry” and our team will assist you in any way that we can!

Partnership?

We’re always looking to work with sponsors, influencers, brand ambassadors, you name it! We’re here to spread the word about the fascinating benefits of medicinal mushrooms and would love to work with you on it! Please email hello@curemushrooms.com to inquiry about these opportunities.